FAQs

We’ve been building custom homes in Calgary and the surrounding area since 2003. While that remains our primary focus, we also take on projects across Western Canada for clients we have an established relationship with. If you’re wondering whether your location is a fit, we encourage you to reach out—we’re always open to a conversation.

Yes—we offer full design-build services and can take care of everything from concept to completion. Our team will guide you through the entire process of designing and building your custom home.

Absolutely! If you already have a designer or architect, we’re happy to collaborate. Our team has extensive experience working alongside architects and interior designers to bring custom home projects to life. We’re here to support the process and help deliver a home that reflects your personal style and the way you want to live.

The first step is to contact us to schedule a consultation. During this meeting, we’ll discuss your design priorities, budget, and timeline, and guide you through the initial steps of the design and building process to get started on the custom home you want to create.

It’s a popular question, but there’s no simple answer—custom homes need a custom budget. We believe in accurate and transparent pricing, so you know exactly what you’re getting and what it will cost. While square footage plays a role, the selections and level of finish have a much greater impact on the final price. We’re happy to walk you through the options based on an accurate scope of work, your priorities, and budget.

The timeline for building a custom home can vary depending on factors such as the complexity of the design, size, and location. Our team will work with you to establish a clear and realistic timeline for your project.

Absolutely! As Custom As It Gets – that’s how we build. Every home we build is fully customizable, allowing you to choose everything from layout and finishes to special features that reflect your personal style and highlight what is most important to you in a home. Our team will guide you through the design process to ensure it fits your vision perfectly.

During the design phase, we work closely with you to understand what’s most important to you in a home, your needs, preferences, and lifestyle. Our team will create detailed plans that reflect your style, functional needs, and any specific features you want in your home, ensuring the design process is smooth and collaborative.

We work with a trusted network of trades and suppliers we know and rely on to meet our standards for quality and craftsmanship. This allows us to ensure consistency, efficiency, and accountability throughout the entire build process.

We believe in open, consistent communication throughout your project. You’ll receive weekly updates at the end of each week, and we also use project management software where you can log in anytime to view, progress photos, and important details about your renovation.

Yes—our team manages all aspects of the renovation process, including securing the necessary permits and coordinating inspections. We make sure everything meets local requirements, so you can focus on your project without having to worry about the paperwork.

Yes, we understand that your vision may evolve during the construction process. Our team is here to work with you and make any necessary adjustments to the design, ensuring that your custom home meets your expectations every step of the way.

Yes—we work closely with our sister company, Empire Kitchen & Bath, to offer a full-service design experience. Their 18,000 sq. ft. showroom features custom cabinetry, luxury appliances, tile, plumbing fixtures, lighting, and hardware—all under one roof. It’s a convenient, streamlined way to make selections for your home without the need to travel all over the city.

Empire Custom Homes is a proud member of the Alberta New Home Warranty Program (ANHWP), providing comprehensive coverage and peace of mind for your new home. You can learn more about what’s included by visiting anhwp.com.

We’ve been renovating homes in Calgary and the surrounding area since 2003. While that remains our primary focus, we also take on projects across Western Canada for clients we have an established relationship with. If you’re wondering whether your location is a fit, we encourage you to reach out—we’re always open to a conversation.

Yes—we offer full design-build services and can take care of everything from concept to completion. Our team will guide you through the entire process of designing and renovating your home.

Absolutely! If you already have a designer or architect, we’re happy to collaborate. Our team has extensive experience working alongside architects and interior designers to bring luxurious renovation projects to life. We’re here to support the process and help deliver a home that reflects your personal style and the way you want to live.

We specialize in whole-home makeovers and additions to a wide range of home renovations, including transforming kitchens and bathrooms.

The first step is to reach out to us for an initial consultation. We’ll discuss your goals, budget, and timeline, and from there, we’ll develop a plan and design that brings your ideas to life.

The timeline for a renovation depends on the scope of work. Projects like a kitchen update will take less time than full-home renovations. Once we understand your specific needs, we’ll provide a detailed project schedule tailored to your renovation.

In many cases, you can continue living in your home during the renovation. However, for major projects or those involving multiple rooms, temporary relocation may be necessary for your comfort and safety. We’ll discuss this with you during the planning phase.

We have over 20 years of experience in home renovations, and our team is dedicated to delivering high-quality results. From sourcing premium materials to employing skilled craftsmen, we ensure that every detail is handled with care and precision throughout the renovation process.

Yes, we understand that ideas may evolve during the renovation process. We work closely with you to accommodate any changes, ensuring that the final result aligns with vision and priorities.

While it’s helpful to have an idea of what you want, our team can assist you with design concepts and ideas based on your needs and preferences. We work with you to create a design that suits your home and lifestyle.

We work closely with you to establish a realistic budget based on your vision for the project. Throughout the renovation, we maintain transparency about costs and keep you informed of any changes or unexpected expenses.

We work with a trusted network of trades and suppliers we know and rely on to meet our standards for quality and craftsmanship. This allows us to ensure consistency, efficiency, and accountability throughout the entire build process.

We believe in open, consistent communication throughout your project. You’ll receive weekly updates at the end of each week, and we also use project management software where you can log in anytime to view, progress photos, and important details about your renovation.

Absolutely. We can integrate a wide range of smart home features—from lighting and climate control to security systems and whole-home automation. Whether you have specific products in mind or need guidance, we’ll help customize your home with the technology that fits your lifestyle.